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  • Shipping and Returns Policy

    SHIPPING POLICY

     

    Thank you for your interest in placing an order at The Grand Interior! We’ve highlighted our most important shipping and returns policies to give you some ease of mind when ordering with us. Shopping online can get confusing with every company having their own set of rules. These are often buried deep in the terms and conditions that are full of legal terms, go on for ages and are generally hard to read.

     

    SHIPPING FEES

     

    Customer experience is our number one concern at The Grand Interior. As part of that mission we offer free shipping to all orders placed in Europe. For all other international orders, we will add a shipping fee based on the value of your order.

     

    Here’s a quick overview of our shipping policy:

     

    Europe (including Switzerland and the UK)

     

    Free Shipping on all orders

     

    Rest of the world

     

    Order value

    Shipping Rate

    0-200 EUR

    € 10

    200-500 EUR

    € 19

    500-1000 EUR

    € 39

    1000-2000 EUR

    € 79

    2000-3000 EUR

    € 129

    3000 EUR +

    € 189

     

     

    Any additional port costs or import taxes are the buyer’s responsibility.

     

    RETURNS POLICY

     

    Ordering something online is always exciting, you never really know exactly how it’s going to look until it arrives. For that reason, we have a 7 day no questions asked return policy. Within 7 days of receiving your product you can raise a return ticket, for whatever reason, by mailing us at [email protected]. Just make sure you mention your order number. As soon as the return is confirmed you have an additional 7 days to return the product to us. We will refund the value of the item, exclusive of any shipping costs. All returns need to be in factory condition, in original packaging, and including all accessories.

     

    Returns can be addressed to:

     

     

    The Grand Interior

    Aalsmeerderweg 47 C.01.C

    1432 CG Aalsmeer

    The Netherlands

    +31 6 13 623 458

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